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About RCT Logistics

RCT Logistics exists because we’ve seen firsthand what happens when a broker doesn’t follow through. We built something different on purpose.
RCT Logistics logo with the tagline “Driven by Service. Defined by Dedication.” displayed on a black background with red and white text and graphic elements, reflecting their expertise in freight brokerage and flatbed truck load solutions.

We built RCT because shippers deserved better.

The freight brokerage industry has a reputation problem. Brokers who overpromise and go quiet when a load gets hard. Carriers who don’t show. Updates that never come unless you chase them. Shippers who’ve been burned enough times that they expect to be let down. RCT was started to be the answer to all of that. Not the biggest brokerage. Not the least expensive. The most dependable one.
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  • Our Story

The people behind every load.

RCT was founded by Taylor and Lora Cronin. Taylor came to freight through a background in military operations and hands-on logistics work, where accountability is not optional and following through is the baseline. Lora brings over 30 years of experience in the industry, with deep carrier relationships and a firsthand understanding of what shippers actually need from a broker.

 

Together, they had seen enough of what bad brokerage looks like to build something different on purpose.

 

Forty years of combined logistics experience sit behind every load we move. RCT is intentionally small, not because growth is off the table, but because the hands-on attention every shipper gets from day one is the whole point.

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What we believe.

Simple illustration of a clipboard with a red checkmark on a white background, indicating a completed task or approval—perfect for representing organized freight brokerage or the successful delivery of a flatbed truck load.

A promise, not a transaction.

Behind every load is a commitment a shipper made to their own customer. We treat it that way on every shipment, without exception.

Outline drawing of a semi-truck with a red location pin above it, symbolizing GPS tracking or fleet management for dry van trailer and full truckload freight solutions.

Accountability through delivery.

The job isn't done when the truck leaves the dock. We stay involved through delivery because that's where follow-through actually gets tested.

Simple illustration of a smartphone with a red speech bubble above the screen, indicating a new message or notification—perfect for highlighting timely updates in freight brokerage or full truckload freight services.

You'll never chase us.

Real communication means you hear from us before you have to ask. If something changes, you find out from us first not after.

Close-up of a person’s hands gripping an RCT Logistics truck steering wheel, with sunlight shining through the window and parked vehicles visible outside—a true behind-the-scenes moment from a West Michigan freight broker overseeing a flatbed truck load.

What it looks like when a broker actually cares.

It means you get a call when something changes, not an email three hours later. It means the carrier we send was verified before we confirmed, not after. It means the paperwork is handled at delivery so you don’t have to chase it. And it means if something goes wrong, we’re already on it before you know there’s a problem. That’s not a service level. That’s just how we think freight should be handled.

  • The Team

Small by design. Hands-on by standard.

Man in RCT Logistics uniform stands with arms crossed and smiles in an office, with an RCT Logistics sign in the background—showcasing the team dedicated to delivering reliable full truckload freight solutions.

Taylor Johnson

Founder & Lead Freight Broker

Man in RCT Logistics uniform stands with arms crossed and smiles in an office, with an RCT Logistics sign in the background—showcasing the team dedicated to delivering reliable full truckload freight solutions.

Taylor Johnson

Founder & Lead Freight Broker

Man in RCT Logistics uniform stands with arms crossed and smiles in an office, with an RCT Logistics sign in the background—showcasing the team dedicated to delivering reliable full truckload freight solutions.

Taylor Johnson

Founder & Lead Freight Broker

Shippers who count on us.

“When thinking of RCT, nothing comes to mind other than quality, outstanding support & dependability. We love knowing our freight is always in good hands. The personable team makes you feel just as important as the next, and their communication is top-notch! There is not a single shipment that goes out our door that I am not receiving continuous updates on; we know we are being taken care of the entire step of the way!”

- Johnnee D.

“I’ve had nothing but great experiences with RCT Logistics. From day one, they’ve been reliable, professional, and a pleasure to work with. Lora and Taylor are amazing—they’re always friendly, responsive, and willing to go the extra mile to make sure everything is taken care of. Their communication is excellent, and I always know I can count on them to keep things running smoothly. One of the things I appreciate most is that RCT Logistics provides dependable, cost-effective transportation without compromising on quality. They consistently deliver on time and have even come through for us on weekends and holidays when it really mattered. That level of dedication and flexibility is hard to find.”

- Tami S.

“RCT Logistics is always my 1st call as I know they will get the job done right and on time.  Their professionalism and customer service are the best I have ever had the privilege of working with.    We have done business with Lora for many years, and she has moved several loads for my company.  We don’t have ordinary freight.  We have specialized freight with tight deadlines and crews on site that need to install, and they always get the job done and on time.   From pickup to delivery, they are a class act.  I totally recommend RCT Logistics and their team so happy to have them as a part of ours.”

- M. Sommers

“Working with RCT has been a great experience for our team. They communicate clearly, keep loads organized, and treat carriers with respect from pickup through delivery. Payments are reliable, the team is easy to reach, and they do what they say they’re going to do. We appreciate having RCT as a trusted partner and look forward to continuing to haul for them.”

- Vito Di A.

“It’s been a great experience working with RCT Logistics. We’ve worked with many brokers over the years, and RCT Logistics is among the best we’ve had the pleasure of working with. Lora is always friendly, professional, and easy to work with. Her communication is excellent, and she genuinely cares about building strong relationships with carriers. We truly appreciate the partnership and look forward to continuing our business together.”

- Igor A.

“RCT Logistics is one of the best we work with. Communication is clear, and their payment processing is easy and timely. We appreciate the dedicated lanes with competitive pricing that have allowed our businesses to grow over the years.” 

- Jeff T.

“The team at RCT consistently provides excellent communication, reliable service, and a customer-focused approach. They are responsive, professional, and always willing to go the extra mile to help ensure our shipments move smoothly. No matter the situation, they are quick to provide solutions, keep us informed, and follow through on their commitments. Their attention to detail, ability to adapt to changing needs, and dedication to customer service give us confidence that our freight is in good hands. RCT has become a valued and trusted transportation partner, and we greatly appreciate the strong relationship we have built with RCT Logistics, LLC. We look forward to continuing our partnership for years to come.”

- B. Yeager

“We started working with Lora Cronin at our company’s inception back in 2005, and we have not looked back since. At that time, Lora was working as a broker for a different company, but her unmatched professionalism, loyalty, and dependability have all been there and have remained since day 1.  You can count on Lora and RCT Logistics for great freight, on-time payments, and unrivaled communication. RCT Logistics is truly a pleasure to work with, and we look forward to working with them for many more years to come.”

- Mirza G.

“Professionalism at its finest working with Lora and RCT Logistics! Working with RCT Logistics daily and having a great relationship all at the same time speaks volumes. Working with a brokerage that actually cares about my business and our employees is very seldom seen in today’s trucking world. I look forward to future business with RCT Logistics, and will always commit my trucks to Lora whenever she calls.”

- Dylan G.

“We are a customer of RCT Logistics, and it was the best decision we ever made.   I cannot recommend them highly enough.  Their level of professionalism and attention to detail is outstanding.   Every interaction I have had with their team has been pleasant and efficient.  I’m grateful to have found such a reliable and trustworthy company to handle all of our logistical needs.  Their customer service and services are some of the very best in the industry.  We are happy that we have partnered with them to handle our shipping needs.”

- Teddie W.

“Working with RCT Logistics has been amazing. They seem to always be available and willing to adjust on the go, making shipping and receiving material from them seamless and easy.”

- Phil W.

Work with a team that treats your freight like it matters. Because it does.

RCT is a small, intentional brokerage built around one standard do the freight right, every time, and the rest takes care of itself. If that’s what you’ve been looking for, we’d like to talk.
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