Privacy Policy
Last updated: August 20, 2025
RCT Logistics (“RCT Logistics,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at
rct-logistics.com
(the “Site”), how we use it, who we share it with, and the choices you have. By using the Site or submitting information through it, you agree to the practices described here.
This policy covers information collected through our Site. It does not cover information exchanged as part of a freight brokerage engagement once you become a customer or carrier, which may be governed by separate agreements.
Who We Are
RCT Logistics is a nationwide, non‑asset‑based freight brokerage based in Wayland, Michigan. If you have any questions about this policy or your information, contact us using the details in the Contact Us section below.
Information We Collect
Information you give us
When you fill out a form on our site, such as Request a Quote or Get a Quick Rate on a Lane, or otherwise contact us, we collect the information you choose to provide. This may include:
- Your name and job title
- Company name
- Email address and phone number
- Origin and destination addresses for your freight
- Equipment type, freight type or commodity, load frequency, approximate weight, and target ship date
- Any other details you include in a message or the "Anything else we should know?" field
Please only share information that is necessary for us to respond to your request.
Information we collect automatically
When you visit the Site, some information is collected automatically through cookies and similar technologies, including your device’s IP address, browser type and operating system, the pages you view and links you click, general location derived from your IP address, and the date and time of your visit.
Cookies and analytics
We use cookies and analytics tools, including Google Analytics and related Google services, to understand how visitors use the Site so we can improve it. You can learn how Google uses this data at policies.google.com/technologies/partner-sites. You can control or disable cookies through your browser settings; blocking some cookies may affect how parts of the Site function.
How We Use Your Information
We use your information to respond to you, arrange your freight, and keep the Site running well.
- Respond to quote requests, rate inquiries, and other messages
- Provide freight brokerage services and communicate with you about your freight
- Match your shipment with appropriate carriers and coordinate transportation
- Maintain and improve the Site and our services
- Protect against spam, fraud, and misuse of our forms
- Comply with legal obligations and enforce our agreements
We do not sell your personal information.
How We Share Your Information
We share information only with the carriers moving your freight, the vendors who run our Site, and when the law requires it.
- Carriers and transportation partners : to arrange and coordinate the movement of your freight, we may share relevant shipment details with the carriers and partners handling your load.
- Service providers : trusted third parties who operate the Site and our business, such as hosting, form processing, email delivery, spam filtering, and analytics.
- Legal and safety : when required by law, subpoena, or legal process, or to protect the rights, property, or safety of RCT Logistics, our customers, or others.
- Business transfers : if RCT Logistics is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
Third-party services we rely on
Our Site and business currently use services including, among others: Google (Analytics and related services), website hosting and content delivery providers, form and email delivery tools, and spam‑prevention services on our forms. Each provider maintains its own privacy practices.
Data Retention
We keep the information you submit for as long as needed to respond to your inquiry, provide our services, and meet our legal, accounting, and recordkeeping obligations. When information is no longer needed, we take reasonable steps to delete or de‑identify it.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
- Access and updates : you may ask us to review, update, or delete the personal information you have provided by contacting us.
- Marketing communications : opt out any time by following the unsubscribe instructions or contacting us directly. We may still send messages related to an active request or engagement.
- Cookies : manage cookies through your browser settings.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA) or other state privacy laws. Contact us using the details below and we will respond as required by applicable law.
Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is no common industry standard for how to respond to these signals, our Site does not currently respond to them.
Children's Privacy
Our Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be posted on this page. Your continued use of the Site after changes take effect means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
This Privacy Policy is provided as a starting template and should be reviewed by qualified legal counsel before publication to confirm it accurately reflects your business practices and complies with all laws that apply to you.